Purpose of the position
Business Analysis - To facilitate, coordinate and document detailed business requirements regarding the business change agenda (project or work package).
To work directly with the relevant development team or cross functionally as appropriate to articulate and ascertain the feasibility of the business change and mediate cross functionally regarding potential solutions.
To aide in the development of new solutions to meet business change requirements.
To assist internal customers in the management and development of their business processes to create efficiency and value.
Report writing:
This will incorporate writing the business terms of reference, writing the business requirements documentation – in readiness for the developers to commence coding, Project highlight reporting, test script etc.
Testing: To write the system test scripts, facilitate and coordinate cross functional system tests, documenting results and system handover to the dot net support team.
Working with the Service Delivery team regarding service transition.
To support the Project Manager in both the maintenance and support of existing systems to meet (or exceed) Service Level Agreements (SLAs)Key Accountabilities.
Below is a list of activities for which the Business Analyst is responsible for performing within a given systems or business area.
Project or Work Package:
Day to Day
Accountable for the performance of activities related to the support of existing systems.
Ensure an Account Management relationship is developed within the given business area of responsibility, if applicable.
Ensure strict processes and procedures are in place for the processing and control of purchase orders and invoices
Provide regular Project / work package / Account management information updates within agree deadlines incorporating project life cycle documentation
Establishing new solution testing schedules, writing test scripts and performing / coordinating testing
Educate and influence the business users in understanding the importance and capability of systems, data management and business process. Provide training and documentation where required.
Perform miscellaneous job-related duties as assigned
KPI's
Adherence to the agreed / approved project :
Qualifications/Knowledge/Experience
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